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Rosecrance Health Network

  332 inquiries |
Drug and Alcohol Abuse Treatment Centers

2322 East Kimberly Road Suite 200 North
Davenport, IA 52807-7216
| Get Directions

(563) 355-0055

http://www.rosecrancenewlife.o...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2019

I would like the lady that did my evaluation Jessica to understand what she did is against the law and a serious situation here. I want a full apology

Well my complaint in problem is kind of a big one I was signed to have an evaluation at Rosecrans I went and got the evaluation I did a drug test and passed negative for all substances. I've got asked a bunch of questions nothing in it whatsoever was my evaluation mentioned with methamphetamine. Everything was fine the lady that did my evaluation her name is Jessica. now this is exactly what happened she says that I need to do outpatient treatment for drugs when I don't do drugs I did a drug test and passed she called me on the phone said I had to do classes. I asked her why do I have to do classes there's no reason why I should, I ended up getting it in a kind of an argument and I called her a b**** over the phone. The next day she wrote I had a mild meth disorder I lost my child my rights to my child I hope you understand that this girl Jessica made a fake perjury piece of paper saying I have a drug problem and I lost my two-year-old daughter because of that. I even went and got another evaluation at Robert Young Center in Moline Illinois and got considered no treatment nothing in my evaluation. My life has never had anything to do with meth so how could that possibly be that I might have a mild meth disorder.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rosecrance Health Network closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is behavioral health services.

Primary Contact: Austin Gross (Regional Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

New Life Outpatient Ctr Inc

Websites:
There are no additional web sites.

Contacts:

Cheryl Kurtz (Executive Director)

Other Categories: