1st Investments Inc ratings, reviews and complaints - Real Estate Investments

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company failed to assist them in finding a property to purchase and failed to abide by their contractual obligation to return the advance fee paid as a down payment. Clients claim when they requested refunds the company proposed a plan to pay them back in payments however the company failed to make payments as agreed.

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Complaint Closing Statistics

0 complaints against 1st Investments Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing assistance with real estate purchases and offering real estate investments.

Primary Contact:	Daniel Serafin (Owner)
Business Started:	8/18/2008
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01862359
Status: Revoked

For the most up-to-date information regarding licensing consumers may contact the Department of Real Estate by writing to 320 West 4th Street suite #350 Los Angeles Ca. 90013-1105 by calling (213) 620-2072 or search for one of the other district offices by visiting http://www.dre.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company advertises a home buyer assistance program. Prospective homeowners are asked for an upfront fee of between $3000 and $5000 to be used as a downpayment with the understanding that if they do not find a home to buy within a specified number of days the company will refund half of the amount paid within 15 days.~~We urge caution! Any advance fees accepted as a downpayment to purchase real estate should be placed in an escrow account and not be retained by the company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Victor M Rosales Jr (Owner)

Alex Martinez

Mazen Zoubi (Administrative Contact)

Samantha Bailey

Addresses:

10737 Laurel Street, Suite 280, Rancho Cucamonga, CA, 91730

2990 Inland Empire Blvd #112, Ontario, CA, 91764

Reputation Report

1st Investments Inc

Complaints and Resolutions

Other Information