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1st Rate Rentals Residential Property Management

214 inquiries |
Property Management

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19340 Jesse Lane Suite 110
Riverside, CA 92508 | Get Directions

(951) 328-9090

http://www.firstraterentals.ne...

Monday-Friday 9 am-6 pm, 1st & 2nd Saturday 9 am-1 pm, Remaining Saturdays By Appointment.

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 1st Rate Rentals Residential Property Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are a full service, affordable, residential property management company. Services include Complete Tenant Screening, Tenant Placement Guarantee, Move-in/out Inspections (w/ photos). Advertizing, & access to maintenance & repair contractors.

Primary Contact:	Carol Santoro (Manager/Owner)
Business Started:	1/1/1994
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Licensing

California Department of Real Estate

Verified License

License Number: 00981576
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

1st Rate Rentals

Bill Santoro Group, Inc.

National Realty

Santoro Group Real Estate & Investment

National Realty Group

Websites:

http://www.nationalrealtygroupmv.com

Contacts:

Dianna Bush (Property Manager)

Jeffrey Maas (Partner)

Stephen Santoro (Manager)

Other Categories:

Real Estate Brokers

Addresses:

23945 Sunnymead Blvd., Moreno Valley, CA, 92553

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