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2 Brothers Auto Sales

45 inquiries |
Used Car Dealers

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1000 New York Street Suite 103
Redlands, CA 92374 | Get Directions

(909) 307-0737

http://www.2brothersautosales....

Monday - Saturday: 10:00 am - 6:00 pm

Company Rating

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/12/2014 Kameko T.

Buying cars is pretty easy at 2 Brothers Auto Sales

2 Brothers Auto Sales is Great! I have purchased 3 cars from them already and it’s pretty easy. Victor has all of the qualities one would look for when purchasing a car. He’s really cool, respectful, understanding, patient, he’s a good person, and I consider him like my family now. All I did was tell him what payment I was willing to pay every month, and Victor accommodated me by finding me a car within that payment range. He even paid for half of my repairs when my car needed it, even though it was past the warranty period. He always works with me. I highly recommend him, and I have referred my family and friends too.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 2 Brothers Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Located in beautiful Redlands, CA. 2 Brothers Auto Sales only sells quality cars at affordable prices. Come stop by, give us a call or visit our website anytime!

Primary Contact:	Victor D. Herrera (Owner)
Business Started:	10/28/2010
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Support

Adam E. Herrera (Co-Owner)

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