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4 Points A/C & Heating

221 inquiries |
Air Conditioning & Heating Contractors

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1672 Denair Avenue
Highland, CA 92346 | Get Directions

(909) 809-7389

Please contact us for hours of operation.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/7/2019 Linda F.

The Most Fantastic Experience Ever

Martin Abelar is competent, kind, thorough, and LOVES his job. What a wonderful family business!!!!! This company looks out for their customers. They treat you with the utmost dignity and respect. They examine the problem you called about and thoroughly go through what the problem is and how it can be solved. My husband and I were impressed with Martin (the son). His father definitely did a wonderful job with this young man. He goes over everything step-by-step explaining the problem and how the problem can be solved. After explaining everything, we were equipped with great information to help us figure out what was best for us. We weren't pushed into making any drastic decisions. Our problem was solved and we were happy with our experience and knowledge learned from Martin, a true professional. Thanks so very much Martin to you and the WONDERFUL company you represent.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 4 Points A/C & Heating closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

4 Points A/C & Heating has been in business since 2008, providing a variation of heating and air conditioning services.

Primary Contact:	Martin Abelar (Owner)
Business Started:	7/21/2008
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 919714
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Martha Abelar (Office Manager)

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