5 Star Shutters ratings, reviews and complaints - Window Coverings Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 5 Star Shutters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We specialize in the highest quality window coverings and nothing less. We have all of the qualities available including the Gold standard, Cristal Shutters® to ensure we design and present the correct classification for your particular environment.

Primary Contact:	Jesse Martinez (Owner)
Business Started:	7/9/2020
Social:

About 5 Star Shutters

5 Star window coverings guarantees the highest quality possible with the lowest possible price.

Don't be fooled with other companies that tell you as a homeowner you will get the same pricing as designers and builders. 5 Star is designed to have one of the lowest overheads to ensure we can present all of our clients with the lowest possible price for the highest quality possible product.

5 Star has its own Honor Roll.

5 Star window coverings does not subscribe to the BBB or any other organization that allows its members to 'buy' its place onto its Honor Roll. We would prefer that you listen to our clients. We look forward to working with you.

Mission
5 Star Shutters is committed to not only maintaining the highest quality customer service but also supplying our clients with the best quality products available for the lowest possible price.

Our company is making its name throughout the designer market, homeowners, and builders by supplying quality materials and installation, second to none.

Interested in 5 Star Shutters?
Contact them directly!

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Licensing

California State Contractors License Board

Verified License

License Number: 1082363
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Jesse Martinez

5 Star Shutters And Blinds

Websites:
There are no additional web sites.

Contacts:

Sheena Martinez

Reputation Report

5 Star Shutters

Complaints and Resolutions

Other Information