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7 Eleven

  57 inquiries |
Convenience Stores

1153 West Belmont Avenue
Chicago , IL 60657
| Get Directions

(773) 528-7322

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/23/2020

Unprofessional, Racial profiling behaviors and Treatment, it's inexcusable and in acceptable.

New to Neighborhood, After purchasing Monthly money orders for 5 months, and an Occasional beverage, I go in to purchase a Soda, after checking cooler I ask if they carry the soda I'm told, No, Being Disabled -walking cane, with my purse and previous purchases from the Neighborhood Whole Foods, I go to leave the store when Paul- Cashier says to me (you put something in your bag,) I'm Highly insulted and tells Paul this, I go further to say, that I'm A licensed and armed security officer, That I wouldn't lose my Credentials stealing out of a 7 Eleven, that if he thinks I've stole something, to run his camera back and call the police, he didn't expect this, he's Racial profiled me, a black woman with red braids, with over 15 years of Retail sales/pos/ Customer service experience. 2 days earlier it was Paul, who sold me a Money order for my Monthly rent, now this? I ask his name, he says; Paul, I asked for his Manager, he said he'd be in tomorrow, I told Paul I would speak with his manager about his Service practices, I sit my Whole Foods purchase/ bag on counter top, Paul reaches for my bag and put his hand inside of bag, I pull my bag away, I say to Paul, I'm aware that you have No right to check my bags, I leave, come back and empty my bag on top of ice cream cooler, I call and spoke with Patel- Manager/7 Eleven, No Apologies. I asked my apartment building security about the 7 Eleven, was told bldgs Property Mgr. has spoken to 7 eleven about Treatment of Residents.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against 7 Eleven closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.