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7-Eleven

23 inquiries |
Convenience Stores

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510 Gallatin Avenue
Nashville, TN 37206 | Get Directions

(615) 440-9463

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/3/2023 Vasc0 S.

Poor Customer Service!!

Yes on the night of Christmas eve between 9:30 @ 10 I entered the gas station/ convenience store looking to see if they had vanilla abstract hoping and praying it was there while looking I was accused of stealing a worker yelled from across the counter saying I had something in my pocket in which I had my keys and cellphone in my pocket so very embarrassing I showed her she kept loud mouthing saying I was lying kept getting smart even when I was leaving the security guard was there he never said a thing that's crazy if I was doing anything why he never said a word or for that matter called the police if you say I did anything this is so embarrassing I recalling want something done about this cause the next person she does this too could be worse especially with the worker approach I am very upset by this you can't be going around accusing people of this its a serious offense 7 eleven 510 gallatin pike in nashville tennessee. Not sure how to answer but something needs to done.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 7-Eleven closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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