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831 Pools Inc

Member | 7 inquiries |
Pool and Spa Maintenance Services

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1215 Presidio Blvd
Pacific Grove, CA 93950 | Get Directions

(831) 659-4966

http://www.831pools.com

Monday - Friday : 7:30 AM - 4:30 PM
Saturday & Sunday : Closed

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 02/27/2024
This company is a Member of Business Consumer Alliance.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 831 Pools Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are pool and spa chemistry ninjas. Super-precise, we do it better than the other guys with their

Primary Contact:	Christopher Platt (CEO/President/RMO)
Business Started:	10/10/2017
Social:

About 831 Pools Inc

Whether you're looking for full-service pool or spa care, or just need a little help getting the chemistry right, we are here to serve you. We believe in honesty, integrity, and excellent service.

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Licensing

California State Contractors License Board

Verified License

License Number: 1116802
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

831 Pool & Spa Service

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

73 Carmel Valley Road, Carmel Valley, CA, 93924

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