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A-1 Custom Tile & Stone

347 inquiries |
Tile Contractors

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15604 Fernview Street
Whittier, CA 90604 | Get Directions

(562) 755-6167

http://www.a-1customtileandsto...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/7/2016 Tamara T.

Bathroom Remodel

A-1 Custom Tile & Stone is a professional company performing quality work Jeff offered solid advise to assist us in making great choices for our bathroom remodel. The plumber and electrician recommended were very professional, timely and thorough. The project was completed on time with quality work. Highly recommend this company.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A-1 Custom Tile & Stone closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A-1 Custom Tile & Stone specializes in kitchen and bath tile and stone remodeling services with over 20 years experience. Specializing in both commercial and residential tile projects. Union trained.

Primary Contact:	Jeffrey Succuro (Owner)
Business Started:	3/29/2016
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Licensing

California State Contractors License Board

Verified License

License Number: 1014379
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

A-1 Custom Tile and Stone

A - 1 Custom Tile & Stone

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Tile Cleaning, Repairing, and Refinishing Services

Kitchen and Bathroom Remodeling

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