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A-1 Gate & Entry

760 inquiries |
Door Contractors and Installation Services

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11100 Sepulveda Blvd #371
Mission Hills, CA 91345 | Get Directions

(818) 363-7065

http://www.a-1gateandentry.com

Monday - Friday 7:30am - 5:00pm
Saturday 9:00am - 12:00pm
24/7 Emergency Service Available.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/21/2016 Keith A.

A-1 Gate Entry scored very high with us. The job was done with a professional, high quality outcome.

It started with the right price and went to an on time delivery and they got the job quickly. The job was done with a professional, high quality outcome. I showed the Project Manager, Christina what I wanted and we went over it all again before they broke ground and got it done. She went over things in the beginning and when production started. Everyone was professional from project manager to the workers slinging the mud and digging the holes. Since our first job, I have already given them a second job. I was happy with the outcome because what was originally discussed was the outcome and there were no surprises. I am a happy camper and got what I asked for. It is one thing to do work on someone’s residents, but another thing to do work business to business. We are in the building industry and we can be very critical. A-1 Gate Entry scored very high with us.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A-1 Gate & Entry closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A-1 Gate & Entry provides door, gates and activating devices and contractor services specializing in iron and wood gates, fencing, gate operators and entry systems.

Primary Contact:	Christina Ramirez (Owner)
Business Started:	2/19/1999
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 851606
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Jesse Ramirez (General Manager)

Other Categories:

Gates