A Aarons Happy Kids High Quality Clowns & Characters ratings, reviews and complaints - Singing Telegrams

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A Aarons Happy Kids High Quality Clowns & Characters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The company's business is providing singing telegram services and characters for children's birthday parties.

Primary Contact:	Randy Trovoto (Administrative)
Business Started:	1/1/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company has a pattern of serious complaint allegations concerning customer service issues. Complainants allege when calling to order service or ask questions company personnel uses profanity insults potential customers and disconnects calls on purpose. Complainants report that any questions asked about availability of equipment or characters is met with hostility sarcasam and a rude advisory that the customer should check the website. In a few cases complainants claim the character they hired failed to show up for the party as agreed.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Aaron's Happy Kids Entertainment

A Los Angeles Clown and Character Company

A Aarons Happy Kids High Quality Clowns & Characters

Websites:

Contacts:
There are no additional contacts.

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