A & J Roofing ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A & J Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A & J Roofing provides professional, licensed, roofing services including installations, repairs, reroofing, pressure washing and gutters. Please contact the business for a full list of services.

Primary Contact:	Jorge Velazquez (CEO/President/RMO)
Business Started:	7/24/2018
Social:

About A & J Roofing

A & J Roofing, owned and operated by Arturo and Jorge, brings over 30 years of experience to the roofing industry. As a family-owned business, A & J Roofing prides itself on providing high-quality and reliable services. Specializing in roof repair, leak repair, roof installation, re-roof installation, and roof replacement, they are dedicated to ensuring your home is protected and well-maintained. Their team combines expertise with a personal touch, treating every project as if it were their own home. Whether you need minor repairs or a complete roof overhaul, A & J Roofing delivers exceptional craftsmanship and customer satisfaction. Trust A & J Roofing for all your roofing needs and experience the difference that comes with decades of experience and a commitment to excellence.

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Licensing

California State Contractors License Board

Verified License

License Number: 1046989
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

A & J Velazquez Roofing Inc

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Pressure Washing Services

Addresses:

3417 De Leone Road, San Marcos, Ca, 92069

Reputation Report

A & J Roofing

Complaints and Resolutions

Other Information