A B Casting LLC ratings, reviews and complaints - Talent Listing Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid the company an advance fee to obtain access to casting call information, and talent services. Customers complain that work opportunities were misrepresented, and that no employment resulted from the contract. The complainants requested refunds.

The company responds to most complaints by advising the complainants they did not allow enough time to procure employment, by agreeing to terminate the contract, or by denying responsibility for the complainant.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A B Casting LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A B Casting LLC provides information on auditions and casting calls for an advance fee.

Primary Contact:	Joseph Guinan (President)
Business Started:	8/2/1996
Social:

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Licensing

As of January, 2010, all talent services in California are required to file a bond with the Labor Commissioner in the amount of fifty thousand dollars ($50,000) or a deposit in lieu of the bond prior to advertising or engaging in business. Talent agents also require a separate agency license in addition to the bond requirement.

To obtain bonding or agency licensing information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, and Legal Section, at P.O. Box 420603, San Francisco, CA 94142, or send an email request to DLSE.licensing@dir.ca.gov. The website address is www.dir.ca.gov or fax to (415) 703-4808.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law contains certain requirements of advance-fee talent services and prohibitions against certain practices. If the company promises you auditions or employment, or if they even ask you for a fee in advance, a talent service is considered to come under the provisions of this law. Under the law, they are not allowed to charge you, for example, to provide photographs, filmstrips, audition tapes or videotapes, lessons or training.

By law, you are entitled to a refund of anything you pay to an advance-fee talent agency if you do not receive the services you were led to believe would be performed. The refund is to be made with 48 hours of your request for it. Additionally, you have the right to cancel your contract with the agency for any reason within 10 business days of the date of the contract. If you cancel, your payment is to be returned within 10 business days. If your written contract does not inform you of your right to a refund or to cancel, you may demand your refund or cancel your contract at any time, without regard to these time limits. If your money is not returned within the 48 hours or 10 days, respectively, the company is required to refund double your money. Despite the law’s protections, if you are not dealing with a reputable talent service, you may find it difficult to enforce your rights.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ABC Casting

Guinan Entertainment

Guinan Management

A1 Media Distribution

AB Casting

Websites: