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A Dewitt Memorial Funeral Home

  68 inquiries |
Funeral Services

4612 South Salina Street
Syracuse , NY 13205
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(315) 227-2020

http://www.adewittmemorial.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/4/2020

His attitude and lack of decorum was appalling How unkind and unthinking when dealing with a grievance family.

My outspokenness is on my mind. And it was evident with my final conversation of the Director of A Dewitt Memorial Funeral Home. When he finally appeared after Dee's Nedra Russo's services yesterday; telling me our tribute must be removed immediately and weren't we "taking her with us". This was a preplanned with him, and he coldly reviewed the information without any condolences to her son and granddaughter. He was sent the obituary which they used the wrong pictures for and was quite confusing and said in front of the child when presented with the tin she choose: she won't fit in there! Without a solution. In every document it was stated he was to bury her remains with her husband at the VA cemetery. When he finally approached me; another cousin's husband saw my eyes flash! Recognizing "the look" he stood behind me for backup without my knowledge. I told Jan Maloff that I was sorry he wasn't feeling well but in that case he should delegate to his lovely staff. Whom I'd advised to bring all the remains to the burial, and had to tell them how to package them. Then I reminded him him of his lack of condolences. He relied GO TAKE YOUR MEDS! And that loosened my tongue... "Your lack of decorum was appalling. The obituary was confusing and the wrong picture was use" . It is not his job to proof read, but they'd changed the header....what precisely was his job other than to carry out the contract he made? ONE SONG was chosen to be played between bible recitations, one m!a

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against A Dewitt Memorial Funeral Home closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is funeral services.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

Companies performing funeral services, such as; cemetery, crematory, and embalming are required to be license with the Cemetery and Funeral Bureau. For the most up-to-date information on this license, visit http://www.cfb.ca.gov. You may also contact the Bureau by calling (916) 574-7870.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
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