A Express Glass & Door, Inc. ratings, reviews and complaints - Household Screens Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A Express Glass & Door, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is door and window repair.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 646083
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On June 10, 2004, we verified this company's contractor's license, number 646083, was revoked after it's expiration by the State Contractor's Board on July 30, 2003, and unable to contract at this time. The revocation was due to the company's failure to comply with a civil penalty or "order to correct" in a registrar's citation in violation of B & P Code section 7090. For the most up to date information on license status you may call the Board at 1-800-824-CSLB, or visit their website at www.cslb.ca.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

A Express Glass & Door, Inc.

Complaints and Resolutions

Other Information