A One Auto Center ratings, reviews and complaints - Used Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A One Auto Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1991, A One Auto Center has been breaking new grounds for customer satisaction. They are the number one used car dealer in the Inland Empire.

Primary Contact:	Joe Lewis (Internet Marketing Director)
Business Started:	8/27/1997
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 215423
Status: Not Found

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

~ The principals of A One Auto Center Ahmad Sami and Nader Sami were arrested on October 29 2013 and charged with three white collar crimes and other misdemeanors including charges of evading payment of sales tax. Both locations for A One Auto Center were closed effective November 4 2013 and DMV licenses for the company are not valid.

~ Consumers can contact the California Department of Motor Vehicles (DMV) to obtain a complaint form or call the CA DMV Inland Investigations Division at (951)697-6779.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

A-1 Auto Sales

A1 Auto Center

A One Auto Sales

Western Car Company

Websites:
There are no additional web sites.

Contacts:

Nader Sami (Owner)

Miriam Cabrera (Office Manager)

Ahmad Sami (CEO)

Addresses:

8237 Indiana Avenue, Riverside, CA, 92504

Reputation Report

A One Auto Center

Complaints and Resolutions

Other Information