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A R C O

136 inquiries |
Petroleum and Petroleum Products Manufacturer

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4 Centerpointe Dr
La Palma, CA 90623-2502 | Get Directions

(310) 549-6204

http://www.bp.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/9/2021 Scott O.

Just thought ID LRT u know, I've had an fuel pump Issue with my car lately, had to fill a gas can several Times, when i noticed yesterday AT arco paid 4.75 for my 1 gallon can and the can was about 70 full, was in a hurry so i left, them N today AT Shell put 4 bucks and it felt light. USD a card and it took 2.20 more!!! U get the undeniable obvious here. I m prettiest sure thus is rampant Nation wide, i am going to let local paper and news know also, millions in theft per sec. My phone is broke but some times will tirn on

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A R C O closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Communication Services Nec

Primary Contact:	Karen Eadon (Vice-President)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Westcoast

B P West Coast Products L L C

Websites:
There are no additional web sites.

Contacts:

Robert Malone (President)

Tom Blewitt (Chief Financial Officer)

Tim Sruggs (Manager)

Addresses:

P.O. BOX 2679 TERM ANX, Los Angeles, CA, 90051

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