Absolute Billing Consultants ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to deliver software packages, or fails to honor thier money back guarantee. Other customers complain the software does not work. One complainant reports a refund was received from the credit card company. Another complainant reports the company agreed to respond to any tech support questions via email. All other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Absolute Billing Consultants closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's is offering medical billing software to work at home for a fee.

Primary Contact:	David Duffy (Manager)
Business Started:	1/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the company, they advertise in the business opportunity sections of newspapers. The company sells medical billing software and support. Buyers are required to obtain their own clients. Because the company is not selling an ongoing business or franchise, but instead is selling software, we believe it is misleading to advertise the offer as a business opportunity. When considering offers of this nature, we advise against paying by check or money order. We also believe it is a mistake to place too much reliance on the company's money back guarantee or refund policy. Our experience with other companies shows that the companies do not honor their guarantees and often fail to make refunds. If you decide to purchase the software, we strongly suggest that you pay by credit card. If the company fails to live up to its committment, the charge can be disputed. Remember, any income you derive from a medical billing business will depend on your knowledge of medical billing, medical terminology, and your ability to sell the services to medical professionals.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Absolute Billing

Outsource Billing

O B G

Electronic Claims Systems

Absolute Medical Billing

Websites:

www.outsourcebilling.com

Contacts:

Doyle Taylor (Owner)

Jason Colgan (Owner)

Blair Stewart (Complaint Processing)

G R Wayne (Adminstrator)

Patricia Amato (Office Manager)

Addresses:

2034 Lincoln Avenue Suite 430, Anaheim, CA, 92806

Reputation Report

Absolute Billing Consultants

Complaints and Resolutions

Other Information