Absolute Credit Services ratings, reviews and complaints - Credit Repair Services - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company failed to provide credit repair services as agreed. Customers complain credit reports remain unchanged; their credit went from bad to worse, and they succeeded in having incorrect items removed by their own efforts. Others complain the company failed to honor their money back guarantee. One complainant alleges unauthorized charges on her bank account. Most complainants request refunds. All complainants allege difficulty contacting the company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Absolute Credit Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a credit repair company.

Primary Contact:	Steve Johnson (President)
Business Started:	9/14/2004
Social:

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Licensing

of our last verification on October 24, 2006, we could find no registration as a Credit Services Organization, with the California Attorney General's Office (AG). For the most up-to-date information regarding registration, consumers may contact the AG by calling 916-322-3360 or by visiting their website at www.ag.ca.gov.

California law requires that companies advertising or offering to improve your credit record, history, or rating must be registered with the California Attorney General's Office as a Credit Services Organization and post a $100,000 bond.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with similar offers is that they advertise various credit services which they claim are designed to provide assistance to consumers with poor credit histories to improve their rating by removing negative items or creating a new credit file.
However, clients of these types of offers generally complain that their credit histories do not improve, that they are unable to contact the company making the offer, and ultimately that refunds for failing to provide the promised services are not provided.

By law, information stays on your credit report for seven to 10 years. Accurate negative information can only be removed by with cooperation of your creditors, and this usually involves paying all or some of the debt. If you believe your credit report contains erroneous information, you may dispute the entry by calling or writing the the credit reporting agency. While in dispute, the negative item may be removed temporarily from your report, however it will be added on again if determined to be valid.

According to California Law, it is unlawful for any entity offering to improve or repair your credit to charge fees in advance of performing those services, even if properly registred and bonded with the California Attorney General's Office.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Absolute Credit Solutions

ACS

Advanced Credit Systems

Approved Credit Services

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

5482 Wilshire Blvd Suite 1504, Los Angeles, CA, 90036

7162 Beverly Blvd., Suite 327, Los Angeles, CA, 90036

P.O. Box 461315, Los Angeles, CA, 90046

Reputation Report

Absolute Credit Services

Complaints and Resolutions

Other Information