AC Engineering Group, Inc. ratings, reviews and complaints - Engineers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against AC Engineering Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing civil and structural engineering services, nd general building and general engineering contractor services. They also provide land surveying and geological study.

Primary Contact:	Rod Arsalan (President/CEO/RMO)
Business Started:	1/1/2003
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 925204
Status: Active

As of our last verification on February 20, 2007, this company's Engineering license, number C 18593, issued to James H. Mitsch, is valid and does not expire until June 30, 2007. For the most up-to-date information regarding licensing status, consumers may contact the Board for Professional Engineers and Land Surveyors, located at 2535 Capitol Oaks Drive, Suite 300, Sacramento, CA 95833-2944. Consumers may also contact the Board by calling (916) 263-2222 or visiting their website at www.dca.ca.gov/pels.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

AC Eng Group, Inc.

AARS Cad Engineering

A.C.Eng. Group, Inc.

A C Eng Group, Inc.

Websites:
There are no additional web sites.

Contacts:

James Mitsch (Civil Engineer)

Other Categories:

General Building Contractors

General Engineering Contractors

Reputation Report

AC Engineering Group, Inc.

Complaints and Resolutions

Other Information