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Academy Sports + Outdoors

  205 inquiries |
Sporting Goods Retail

1605 12th Avenue NW
Ardmore, OK 73401
| Get Directions

(580) 768-6429

http://www.academy.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/26/2019

Fire rude employees

Younger male and female working at the gun counter, they were too busy playing to help my husband and I. FINALLY got their attention, I looked at couple different pistols, told the female, ok, I will take this one. Male worker RUDELY stated " you are buying it now?" I said "yes", handed him my drivers license, he RUDELY asked "well, is your address correct?" I said yes. I walked to the register to start my paperwork with the female. My husband asked the young male to look at a shotgun, the young male made sure it was clear, my husband made sure it was clear, then my husband pointed it up at the lights to get the feel, the young male all but yelled that he couldn't do that.. to the extent several of us all turned to look what was going on. My husband handed it back. The female was starting my paperwork & asking me if I knew their policy on returning firearms, that there is no returning them. I said "ok", he attitude just continued to be bad, I looked at my husband and said I don't have to get another gun today, I'll buy one somewhere else, and that this was (sorry) b*******. I got my license, we starting walking to the front of the store & the young male actually came running towards us, moving his hand in a sweeping motion, told us to just leave the store & not to come back. I was astonished... my husband starting saying "hey buddy, what is your name" they young male took off running & hid. We did ask to speak with the manager. Jordan was the managers name & he listened

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Academy Sports + Outdoors closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is sporting goods retail.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.