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Acai Joint

  8 inquiries |
Fast Food Restaurants

17575 Colima Road, Suite B
Rowland Heights, CA 91748
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(626) 820-9596

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/11/2023

Poor customer service!!

I went to this place on Aug 4th and after receiving my acai bowl, I sat down and started eating, midway though my bowl the store was playing loud music over the speakers and on three different occasions throughout the song being played used the N word, I was pretty surprised that the store would be playing the explicit version instead of the radio version and I was disgusted at hearing that word while eating, as a Black man I don't use that word and I definitely don't like to be called it or want to hear it in a business while trying to enjoy my acai bowl, I informed the staff of what happened and they seemed concerned, I asked to speak with the manager or owner and expressed to her what happened and informed her I would never be dining at her business again, she gave me a standard apology and seem quick to get me off the phone, I felt unsafe being in that environment. I just wanted the owner to have some sympathy for what happened and maybe commit to doing some training with her employees.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Acai Joint closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact: Owner / Management
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.