ACS International Collections, Inc. ratings, reviews and complaints - Collection Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

The company has a pattern of complaints alleging that once debts have been collected they fail to remit the monies due to the clients.~~We have received a significant number of complaints against this company. In at least some cases the complaint allegations are very serious.~~The company responded to a few complaints stating that they will be making payments.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ACS International Collections, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is collections.

Primary Contact:	James Kieffer (President)
Business Started:	1/1/1995
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

ACS International Collections Inc. is NOT affiliated with American Credit Systems Inc located at 400 W. Lake Street #111 Roselle IL 60172-3574.

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Additional Info

DBAs:

A C S International Collections, Inc.

ACS International Collections, Inc.

National Audit Services

Legal Assessment Services

Legal Administrative Services

Websites:
There are no additional web sites.

Contacts:

Jeff Williams

Mea Booker (Executive Assistant)

Melissa Pinto (Accounting)

Don Dopps (Director of New Business)

Addresses:

41135 Sandalwood Cir-Ste A, Murrieta, CA, 92562

Reputation Report

ACS International Collections, Inc.

Complaints and Resolutions

Other Information