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Action Air Conditioning Service

192 inquiries |
Air Conditioning & Heating Contractors

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PO Box 10423
Moreno Valley, CA 92552 | Get Directions

(951) 764-9829

http://aac-heat.wixsite.com/ac...

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/25/2016 Mark D.

Action Air Conditioning Service is very knowledgeable and did a really good job!

Action Air Conditioning Service is very knowledgeable and did a really good job! They changed out my complete system on two of my houses. I have used them multiple times over a 15 year period. I am a repeat customer. Mark took the time to explain what was going on with the job. He let me know it would take 2 days to finish up. What to expect and how it would save me money based on what he was doing. He is a real good guy. He came back and did a follow up with me. I have recommend him to several people and they have no complaints.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Action Air Conditioning Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Action Air Conditioning Service provides professional residential and commercial heating ventilation and air conditioning repair, installation, and maintenance services.

Primary Contact:	Derrick L. Tucker (Owner)
Business Started:	5/7/2001
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Licensing

California State Contractors License Board

Verified License

License Number: 794761
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Ventilating Contractors

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