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Active Capital Group

  241 inquiries |
Sweepstakes

15942-D Los Serranos CC Drive #336
Chino Hills, CA 91709
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(877) 225-8318

http://www.acgcard.net

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege they receive a notification they have won $10 000 on a debit card and are asked to send a processing fee of $19.99 in order to receive the card. The recipients claim after sending the required fees the company fails to send the debit card as agreed and they are unable to reach anyone at the company to complain.

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Complaint Closing Statistics

0 complaints against Active Capital Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is sending sweepstakes letters claiming that consumer won a pre loaded debit MasterCard for as much at $10,000.00.

Primary Contact: James Connors (President)
Business Started: 7/17/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company claims to offer a prize or promotion via direct mail soliciting consumers for redemption or processing fees to claim the prize. Processing fees may vary and are usually described or justified by the promotors as an advance tax payment or to cover insurance and delivery costs. Our experience with similar offers has shown these companies commonly use deceptive sales tactics to bilk consumers for millions each year. ~~The company's actual business is soliciting a debit card pre-loaded with variable amounts ranging from a minimum $5 up to a maximum of $10 000. Amounts vary for each card and are revealed once the card is successfully activated. The processing fee of $20.00 is required for handling and processing of the application for the debit card. Additionally the company has advised complainants that the original issuing bank suspended the card issuance program without any prior notice and they have been trying to make arrangements with other suppliers in order to fulfill orders received. ~ ~We caution against sending money to this company or releasing any personal information which would allow access to your bank accounts or credit information. If you have truly won a prize there should be no redemption fees or other conditional rules to comply with in order to actually receive your prize. Watch congratulatory mailers or smooth fast talking friendly callers asking for money. Most responding to similar offers received nothing for their money or a cheap throw away item valued at far less than the redemption price. State and Federal lottery laws prohibit the practice of asking for payment to claim a prize. Remember if it sounds too good to be true it probably is.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

ACG Debit Card
A C G
ACG

Websites:

Contacts:

Monica