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Advanced Graphic Design

225 inquiries |
Graphic Designers

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1830 Highway 126
Bristol, TN 37620 | Get Directions

(423) 573-0930

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/18/2018 Teresa J.

quoted price on sign bought wasnt what i ordered

Salesman will accuse u of racial undertones. Can seem to take responsibility of the mistake and misunderstanding of what sign was supposed to be. See through on lighted sign. Instead was like a solid material that couldn’t be seen thru at all. Color on sign were green instead of gray and silver. Said couldn’t be done the way i wanted. So added another print to do that could have been see thru. I was squished of be racial and irait. This was only because they were going to charge more for a sign that wasn’t done correctly in first place. Wouldn’t recommend anyone using them for there business. U will not get a refund and u will get stuff with a sign that wrong and aquised of being racial when u were only trying to explain how tones black and white should have been used to make true gray and silver again lite white background.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Advanced Graphic Design closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is graphic design services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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