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Advanced Homecare

245 inquiries |
Hospital and Medical Equipment Rental

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27349 Jefferson Avenue, Suite 100
Temecula, CA 92590 | Get Directions

(800) 758-7571

http://advancedhomecareonline....

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/2/2014 Margaret C.

He was very unprofessional and others should be aware.

The insurance company was sending me payments for my husband's CPAP. Recently, I was late on a payment because I was out of town. Meanwhile, the CEO came to my house but by then I already made payment bringing our account current. He challenged my husband and tried to get on our property. He used profanity when speaking with me regarding payment. He is very aggressive and uses bullying tactics to scare me for payment. He was very unprofessional and others should be aware.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Advanced Homecare closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Advanced Homecare provides medical equipment rental services specializing in "PAP" therapy.

Primary Contact:	Gabriel Quintanilla (Founder/Chief Executive Officer)
Business Started:	5/25/2005
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

9524 Kearny Villa Road, Suite 107, San Diego, CA, 92126

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