Advocates For Fair Lending, LLC ratings, reviews and complaints - Foreclosure Law Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Advocates For Fair Lending, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is evaluating and auditing real estate loans.

Primary Contact:	Mark Shoemaker (Chairman and President)
Business Started:	1/28/2008
Social:

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Licensing

On September 21 2009 the California Bar Association announced that this law firm and its principal Mark Shoemaker are under investigation in connection with "misconduct related to loan modification businesses." Although Bar investigations are generally confidential until formal charges are filed confidentiality may be waived when warranted for protection of the public. The investigation is currently pending.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Walter Lossi (Van Nuys Branch Manager)

Angela Johns (Public Relations)

Leticia Beltran (Brach Administrator)

Hanh Nguyen (Operations Manager)

Marcelo Griffonetti (Sales & Administration Supervisor)

Addresses:

3800 E. Anaheim Street, Long Beach, CA, 90804

3200 Guasti Road Suite 100, Ontario, CA, 91761

14328 Victory Blvd., Suite E , Van Nuys, CA, 91401

Reputation Report

Advocates For Fair Lending, LLC

Complaints and Resolutions

Other Information