Alarm King ratings, reviews and complaints - Burglar Alarms and Monitoring Systems

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alarm King closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is sales, installation and service of security alarm systems for residential and commercial as well as sales, installation and service of closed circuit TV/ video surveliance (security cameras) for commercial accounts.

Primary Contact:	James Roche (Owner)
Business Started:	1/1/1997
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 841429
Status: Canceled

In California, an Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such actions are required to obtain a license. (Retail stores do not have to be licensed if they sell alarm systems only at the store and do not perform any alarm company functions.)

These licenses are issued by the Bureau of Security and Investigative Services (BSIS). For the most up-to-date information regarding licensing status of any alarm company in California visit http://www.bsis.ca.gov or email sis@dca.ca.gov and you may also contact the BSIS by calling (916) 322-4000.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company has filed Chapter 7 bankruptcy. Under federal bankruptcy laws, Chapter 7 allows for liquidation of assets. For |information about filing a claim as a creditor, contact the clerk of the bankruptcy court.

The meeting of the creditors is scheduled for October 27, 2009 at the US Bankruptcy Court Central District of California at 3420 Twelfth Street, Room 100B, Riverside, CA 92501. The case number is 6:09-bk-31759-PC. The court can be contacted by calling (951) 774-1000.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

CCTV King

Movie Rental King

Websites:
There are no additional web sites.

Contacts:

James Alex (Manager)

Addresses:

3361 Chicago Avenue, Riverside, CA, 92507-6814

8949 Reseda Blvd Suite 221, Northridge, CA, 91325

Reputation Report

Alarm King

Complaints and Resolutions

Other Information