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Alderete Pools, Inc.

Member | 812 inquiries |
General Building Contractors

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63 Via Pico Plaza Suite 447
San Clemente , CA 92672 | Get Directions

(800) 492-7289

http://www.alderetepools.com

Call us at (800) 492-7289

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 10/06/2017
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 9/27/2024 Derrick C.

5 star service and work

Great from the first call til the end. They were in daily communication on the process and finished ahead of time. Clean

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alderete Pools, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Alderete Pools, Inc. provides a complete range of professional services from consultation and design through completion of construction, to meet your family needs. Our pools/spas feature the latest state of the art construction techniques.

Primary Contact:	Raymond Alderete, Jr. (CEO/President/RMO)
Business Started:	1/26/1977
Social:

About Alderete Pools, Inc.

Whether the pool/spa is simple or extravagant, Alderete Pools, Inc. can provide the professional craftsmanship and customer service that is needed. Let Alderete Pools, Inc. turn your backyard into the “best room of your house.

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Licensing

California State Contractors License Board

Verified License

License Number: 830602
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Alderete Pools II, Inc.

Alderete Pools & Solar Inc

Alderete Construction, Pools & Solar Plumbing

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories: