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Alexander Motors Inc.

47 inquiries |
Used Car Dealers

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924 South Highland Avenue
Jackson, TN 38301-7304 | Get Directions

(731) 423-0524

http://www.alexandermotorstn.c...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/12/2021 Manuel B.

This place needs to be exposed, selling bad cars!

I bought a vehicle from them about 4 months ago. Drove it 3x a week to work. Put down a thousand down for it and a additional thousand into it. I was on my way to work and as I reached a mile up the road it started smoking. Before I knew it, it had caught fire. It took a fire truck to put it out. I could have lost my life. I was sold a lemon. This place needs to be exposed and I plan to do that with this report as well as holding a sign in front of the building for the next 6 weeks to ensure this happens to no one else. How they sleep at night with a clear conscience is beyond comprehensive. I bought a 1994 ford ranger from them. I am still shook up. I also had towing charges as well. We have been in contact with a attorney about the Lemon Law in Tennessee and plan to move forward with that. To make sure this happens to no one else and for them to pay for everything we put into it that was lost due to their negligence of their vehicles they sell.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alexander Motors Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a used car dealership.

Primary Contact:	Robbie Smith
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

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