Alexis Golf Corporation ratings, reviews and complaints - Miscellaneous Products Manufacturer

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alexis Golf Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is manufacturer of golf clubs & bags and wholesale sales of hats, and accessories.

Primary Contact:	Steve Aviles (President)
Business Started:	1/1/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells golf clubs by allowing recipients to test the clubs, without obligation, for a period of 60 days. Customers are asked to pay a deposit on a major credit card, prior to receiving the clubs. On May 21, 1999 the company notified the Better Business Bureau that they were out of business. The Bureau has also received mail returned by the Post Office marked, moved left no fowarding address. By law, consumers have 60 days from the billing date to dispute the charge with the credit card company. After the 60 day period, a charge cannot be reversed unless the seller consents. If the order is canceled, we suggest that the product be returned in sufficient time to permit a credit card dispute to be filed.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mike Kapowich (Salesman)

Mike Sharp (Sales Manager)

Addresses:

884 West 16th Street, Newport Beach, CA, 92663

Reputation Report

Alexis Golf Corporation

Complaints and Resolutions

Other Information