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All American Carpet Pros

252 inquiries |
Carpet and Upholstery Cleaning Service

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5267 Warner Avenue Suite 149
Huntington Beach, CA 92649 | Get Directions

(714) 337-1833

24 hours a day, 7 days a week.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/6/2013 Greg C.

What a great job!!!

Kevin was fantastic. We have 6 year old beige carpets in our home and have 2 cats. We've had 5 other people come in and clean them and within 2 weeks, they looked the same as before. Kevin did what they couldn't and made them look like new again. I've rarely seen people so passionate about their job. I will only use Kevin from now on for my carpets. It's been 3 weeks and they still look and smell fresh. I highly recommend him to enyone who needs the job done right. Thanks Kevin!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against All American Carpet Pros closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

All American Carpet Pros provides commercial and residential carpet cleaning services, tile and grout cleaning, hardwood floor cleaning, and more.

Primary Contact:	Kevin Mogan (Partner/Owner)
Business Started:	6/4/2008
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

All American Carpet Care Pros

Websites:
There are no additional web sites.

Contacts:

Raquel Camarena (Partner/Owner)

Other Categories:

Tile Cleaning, Repairing, and Refinishing Services

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