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All Desert Plumbing & Heating A/C

162 inquiries |
Plumbing Contractors

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PO Box 13056
Palm Desert, CA 92255 | Get Directions

(760) 341-7900

24/7 Emergency Services Available Please call 760-341-7900

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2014 William F.

Poor Service!

I hired them to replace a motor for my air condition unit for $600. After the repairs were made I noticed wires were exposed. I explained that I had a grandson and needed the wires shortened. I called Edward to return to fix the wires and when he came out he zip tied the wires together. I live in the desert and over time the zip tie will rot! Edward states it is a standard repair and that's how he fixes it for everyone. This is completely unacceptable and I would like other potential customers to know.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against All Desert Plumbing & Heating A/C closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

32 years of local experience ready to work for you!!! As a family owned and operated business with roots in the local community, you can trust us with your plumbing, heating, and A/C service and repairs. We guarantee our labor and materials,

Primary Contact:	Edward Reyes (Owner)
Business Started:	8/27/2002
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Licensing

California State Contractors License Board

Verified License

License Number: 811885
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

All Desert Plumbing, Heating and Air Conditioning

All Desert Plumbing, Heating & Air Conditioning

All Desert Heating & Air

Ed Reyes

Websites:
There are no additional web sites.

Contacts:

Ed Reyes (Owner)

Other Categories:

Air Conditioning & Heating Contractors

Addresses:

42400 Iowa Street, Palm Desert, CA, 92211

P.O. Box 96, Palm Springs, CA, 92263-0096

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