Allen Publishing Company ratings, reviews and complaints - Book Publishers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Allen Publishing Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the offer of self help books via mail order sales. The firm also offers a distributorship business opportunity for a fee.

Primary Contact:	Michael Wiener (Owner)
Business Started:	1/1/1979
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company offers a business opportunity distributing books for a fee of $49.95 with a money-back guarantee. When considering any business opportunity, we suggest you carefully review the offer, background information on the company, its principals and officers, and the contract if you are required to sign one. Obtain written clarification of all verbal promises and any unclear issues. Insist that the company prove any earnings claims it makes to your satisfaction. Verify that the company has met any registration or licensing requirements in your state. In California, if a company charges more than a $500.00 investment, the company may be required to register with the California Attorney General. You may choose to verify registration requirements as a Seller Assisted Marketing Plan by calling 619 645 2001. Before making a decision, consult a trusted business advisor.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Michael Wiener

Websites:
There are no additional web sites.

Contacts:

Muriel Wiener (Owner)

Addresses:

P.O. Box 1900, Reseda, CA, 91337

P.O. Box 371900, Reseda, CA, 91337

Reputation Report

Allen Publishing Company

Complaints and Resolutions

Other Information