Allergy Liberation ratings, reviews and complaints - Health & Medical Products - Scientifically Unproven

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege delivery issues including failure to deliver orders, incorrect items or expired products delivered. In addition, complainants allege inability to communicate with the company by email and phone and difficulty obtaining refunds.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Allergy Liberation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide a Pulsatile Sinus and Nasal Irrigator or Sinus Pulse Irrigation system that fights Sinusitus.

Primary Contact:	Customer Service
Business Started:	1/1/2013
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Allergy Liberation?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule protects consumers who shop by mail, telephone, computer, or fax. According to this regulation, companies must ship your order when promised or within the time stated in its ads. If the company doesn't specify a shipping time, it must send the merchandise within 30 days. The time begins as soon as the company receives your completed order, whether they charge your account at that time or not.

If there will be a delay, the company must contact you immediately and give you the option to either agree to a new shipment date or cancel the order for a full refund. If the merchant cannot meet the revised shipment date, they must again contact you to notify you of the delay and give the option of waiting or cancelling, or cancel the order themselves and provide a prompt refund.

If you decide to cancel your order, and you paid by credit card, the seller must credit the account within one billing cycle. If you paid by cash, check, or money order, the merchant must mail your refund within seven business days.

The rule does not cover subscriptions, such as magazine subscriptions and similar deliveries, except for the initial shipment; orders made by collect-on-delivery or COD; transactions covered by the FTC Negative Option Rule, such as book and music clubs; and services, such as mail order photofinishing.

Other Considerations

This company accepts payment through PayPal. If you have trouble with a purchase, you can utilize the PayPal Resolution Center. To open a dispute on PayPal:

1. Log in to your PayPal account.

2. Click Resolve a problem in our Resolution Center.

3. Click Dispute a Transaction.

4. Select Item Dispute, then click Continue.

5. Click Find transaction ID.

6. Click the Transaction ID next to the transaction you want to dispute, then click Continue.

It is important to open a dispute with PayPal within the timeframe noted in the transaction details. For more information visit PayPal’s Help Resource page.