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Alliance Networks, Inc

371 inquiries |
Low Voltage Contractor

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San Bernardino, CA 92407 | Get Directions

(909) 453-3093

http://www.alliancenetworks.ne...

Contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/26/2016 Michael O.

Alliance Networks has done a lot of good work for us.

Our company has worked with Robert a bit. He's done a lot of good work for us as far as just coming in and giving his expertise on our internet and on our wiring. He's very responsive. We have a lot of confidence in not only his ability but also in his expertise and he's been key in making sure we make the right decisions and has directed us the right way as well. The biggest compliment we can pay to Alliance Networks is that we continue to work with them and consider them one of our key vendors.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alliance Networks, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Alliance Networks, Inc specializing in non-residential consultation and design and installation of structured cabling and wireless networks.

Primary Contact:	Robert Rivera (Owner)
Business Started:	1/5/2001
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Licensing

California State Contractors License Board

Verified License

License Number: 1016013
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Robert M Rivera

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Computer Cable Installation Services

Computer Networking Services

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