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AllianceRx Walgreens Prime

443 inquiries |
Pharmacies and Drug Stores

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41460 Haggerty Circle South
South Canton, MI 48188 | Get Directions

(888) 282-5166

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/14/2021 Janis V.

Trying to get my son's chemotherapy pills. This pharmacy keeps giving me the run around. They tell me are being overnighted. Don't show up call am told never talked to me. But they knew his other meds that call. Said ok will get tomorrow.4/12/21. Still not here. Then told would have today 4/13/21. Called second time they didn't show up. Was told pharmacy needed confirmation on dose. Never was told this when talked to 3 people and 3 different supervisors. Called Dr. Office and was told they emailed the RX 3 different time. That they keep calling the office. This is not an allergy medicine! Is for his Stage 3 rare brain cancer!!! He has missed 3 doses now!! They are not following through! They should have said something as soon as Rx came in last week. Someone dropped the ball and is trying not to take responsibility!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against AllianceRx Walgreens Prime closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is pharmacies and drug stores.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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