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Alpha Marine, Inc.

345 inquiries |
Freight Forwarding Services

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7375 Greenbush Avenue
North Hollywood, CA 91605 | Get Directions

(818) 759-4808

http://www.alphamarineus.com

Monday - Friday 9:00 am to 5:00 pm

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2013 Lyn C

I still cannot say enough positive things about Alpha Marine, the best in the business.

Alpha Marine Inc. came to our rescue with our relocation to Ireland. They showed superior services far above the competition. Karen helped us select door to door service, and the team proved to be true professionals from packing to loading all the way through delivery. McGimpsey Brothers (Removals) Ltd delivered the container to our door in Ireland and unpacked everything. They even removed the debris. I couldn’t be happier with the way they managed our move. Karen was a delight to work with and a true asset to the company. She was there for us when we had any concerns. If anyone is looking for first rate service Alpha Marine is your company. We can’t thank them enough.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alpha Marine, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are an international freight forwarder specializing in a full range of relocation services. We offer door to door, door to port, port to port, & port to door services. We also provide packing & document preparation for international shipping.

Primary Contact:	Karen Grinberg (VP of Operations)
Business Started:	4/20/2010
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Licensing

As of July 13, 2012, we verified that this company is licensed as a Freight Forwarder with the Federal Maritime Commission license # 023580F. For more information regarding licensing, please visit the Federal Maritime Commission Bureau of Certification and Licensing website at http://www.fmc.gov/bureaus_offices/bureau_of_certification_and_licensing.aspx, or contact them by phone at (202) 523-5787.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jerry Grinberg (President)

Other Categories:

Moving and Storage Companies

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