51 inquiries | Online Retailers | Business Alert
(800) 708-2329
http://www.amazin-grace.com
Company Rating
AAA
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege a variety of delivery and billing related complaints. Most customers complain the company fails to ship or deliver shoes purchased at the company's online store. Other complainants allege they receive shoes or other merchandise in the wrong size or color. Customers complain they are unable to contact the company to arrange returns, exchanges or to request refunds. Phones are reportedly answered by a voice mail only system, and calls are not returned.The company responded to a few complaints by shipping merchandise or making exchanges. The company has failed to respond to most presented complaints.
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Company Info
This company's business is the sale of various clothing products via the internet.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws
Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.
BCA has no information regarding advertising review at this time.
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