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Amazing Plumbing & Rooter

393 inquiries |
Plumbing Contractors

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1824 Verne Roberts Circle
Antioch, CA 95409 | Get Directions

(925) 756-5526

http://www.amazingplumbingandr...

7:30 am to 7:00 pm Mon-Fri 7:30 am to 1:00 pm Saturday Closed Sunday

Company Rating

AAA

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Customer Reviews

based on 34 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/14/2018 Joanna R.

Amazing Plumbing and Rooter provided excellent service.

They unplugged my sink in no time, provided prompt service, will give 5 stars and be recommending them. We were very happy since we had another Company out and he apparently did not know what he was doing therefore we had a plugged sink for 2 days.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Amazing Plumbing & Rooter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are licensed, bonded and insured residential and commercial plumbing contractors. We provide the services needed to ensure the water in your home flows where it should.

Primary Contact:	Theresa Thompson (Office Manager)
Business Started:	3/24/2017
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1025137
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Amazing Plumbing And Rooter Inc

Juan Huitanda

Websites:
There are no additional web sites.

Contacts:

Customer Service

Juan Huitanda (Owner)

Other Categories:

Plumbing Drain and Sewer Cleaning Services

Water Leak Detection

Water Heater Repair Services

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