Ambassador Long Beach Veterinary Hospital ratings, reviews and complaints - Animal Hospitals

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ambassador Long Beach Veterinary Hospital closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our hospitals provide a complete veterinary medical, surgical, and daily care for our pet clients. We provide care for dogs, cats, avians, reptiles, pocket pets, and exotic animals.

Primary Contact:	Inez Shenouda (Office Manager)
Business Started:	5/29/1973
Social:

About Ambassador Long Beach Veterinary Hospital

Dr. Sam Shenouda founded his veterinary group based on his belief of quality care that is needed for our four legged family members. He has been serving long beach and Orange County communities since early 1990's. He practiced in Huntington Beach, Signal Hill, and Long Beach in his group of Small Animal Hospitals.
Late 1990's he acquired Sunny Hills Dog and Cat Hospital, Ambassador Dog and Cat Hospital, and recently he has acquired Sun-Surf Veterinary Hospital the hospital was rebuilt and now open to the public.
Dr. Shenouda also, founded this site that is dedicated to the clients and the pet owners . The site and hospitals provide information to assist clients as they enjoy the companionship of their pets and to keep them healthy. Dr. Shenouda Veterinary Group, staff and Doctors like to welcome you to our site. If you have any questions, please feel free to contact one of our hospitals (nearest hospital to you) or send us e-mail directlty.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

La Habra Animal Hospital

Sun Surf Veterinary Hospital

Sameh Shenouda DMV,Inc

Sunny Hills Dog & Cat Hospital

Sunny Hills Animal Hospital

Websites: