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American Atlantic, LLC

1,083 inquiries |
Financial Planning and Management Services

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5634 Broadway Avenue
Cleveland, OH 44127 | Get Directions

(888) 538-1114

http://www.americanatlantic.ne...

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Company Rating

AAA

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Customer Reviews

based on 47 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/6/2022 Gary M.

Satisfied and happy with results

I am very happy that I switched over from all springs to Nassau with mark wagner. And I'm glad that everything worked out. It took some time and patients that everything worked out the way it should have. I'm glad to be apart of the American Atlantic family and I hope I make a lot of money in the future and never out live my money. And have enough money to take care of my mother and whoever is left in my family. I'm glad I can still work and earn money and one day I can settle down and retire.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Atlantic, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At American Atlantic, LLC, Mark Wagner is an independent insurance agent and notary committed to helping his clients and prospective clients achieve their financial goals.

Primary Contact:	Mark Wagner (Owner )
Business Started:	3/21/2005
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please contact the Ohio Department of Insurance at www.insurance.ohio.gov or call 1-800-686-1526.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

American Legacy

Websites: