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American Gold Group Services LLC

Member | 34 inquiries |
Gold, Silver, and Platinum Dealers

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2447 Pacific Coast Highway Suite 200
Hermosa Beach, CA 90254 | Get Directions

(888) 557-5191

http://www.americangoldgroup.c...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 07/15/2026
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 7/27/2026 Bill H.

Great customer service, clear communication, and better pricing than other companies I contacted.

My experience with American Gold Group was great. They answered my questions, made the process simple, and offered better pricing than the other companies I contacted.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Gold Group Services LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

American Gold Group assists individuals who are exploring precious metals ownership through retirement accounts or direct purchase.

Primary Contact:	Robert Knight (Compliance Officer)
Business Started:	2/26/2026
Social:

About American Gold Group Services LLC

American Gold Group Services, LLC ("American Gold Group Services") is an independent precious metals dealer engaged in the purchase and sale of physical precious metals. American Gold Group is not a bank, IRA custodian, broker-dealer, investment adviser, financial planner, fiduciary, tax advisor, or legal professional.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

8605 Santa Monica Blvd #995898, West Hollywood, CA, 90069

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