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American Heritage Bank

37 inquiries |
Banks

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239 East Main Street
Pawhusky, OK 74056 | Get Directions

(918) 287-2919

http://www.ahb-ok.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/30/2018 Shirley H.

I mailed a check to a Marquita. The bank would not honor my check. Rebecca Rasberry started asking me personal questions about my check .

I mailed a check to a Marquita. The bank would not honor my check. Rebecca Rasberry started asking me personal questions about my check . Did I know Marquita?what was my reason to mail her a check? Which to me this was not any of her business. I told her personal business and she was not satisfied. She said Marquita is coming back to bank and we will get in touch with you when she does. I waited I never heard anything. I called the bank back 3 times to speak with Rebecca she was not available. The last time I called I left her a nice message that I would report her. This was my money and she did not have a right to tell me how to spend my money. So I later found out she gave my check back to Maqueta and wrote void on my check. Is this the way a lady working at a bank is suppose to treat their customers???

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Heritage Bank closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is banks.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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