American MortgageBanc ratings, reviews and complaints - Reverse Mortgage

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American MortgageBanc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing residential mortgage loans, and reverse mortgage services.

Primary Contact:	Mark Schuerman (President)
Business Started:	9/1/1998
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01269871
Status: Expired

As of our last verification on March 25 2008 this company does hold a license with the Department of Real Estate. For the most up-to-date information regarding licensing consumers may contact the Department of Real Estate by writing to 320 West 4th Street suite #350 Los Angeles Ca. 90013-1105 by calling (213) 620-2072 or search for one of the other district offices by visiting http://www.dre.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

AMB, LLC

American Mortgage Bank

AMBcorp.com

Websites: