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American Paganus Services, Inc

223 inquiries |
Online Retailers

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1724 Grove Place
Fullerton, CA 92831 | Get Directions

(866) 427-0999

http://www.vibeshop.com

Operators available from 10:00 AM - 6:00 PM PST Monday to Friday

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/26/2016 Tony S.

Very awesome product and happy with customer service

Awesome experience. I placed my order at 12:30 AM and in the morning at 10:00 AM I was checking on my order status on Vibeshop cause I was thinking to request to make little changes to my order, but when I went online I found out that the order has already been shipped by fed ex. I got my order within 3 days from placing my order, and am glad I was not able to make changes cause I got extremely happy with what I got. So I will place another order soon at vibeshop.com to buy a valentine gift in February. Thanks a lot

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Paganus Services, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

American Paganus Services, Inc. is an online sales of adult products.

Primary Contact:	Suzanne Abboud (President)
Business Started:	7/31/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vibeshop

Websites:
There are no additional web sites.

Contacts:

Customer Service

Joseph Abboud (Vice President)

Other Categories:

Gift Shops

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