American Supreme Roofing ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Supreme Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

American Supreme Roofing provides quality roofing services including reroofing for shingle, tile and flat roofs. Repairs including damage wood, ridge caps and leaks on any roof, and gutter installation and maintenance.

Primary Contact:	Alex Vazquez (Chief Executive Officer/President)
Business Started:	7/19/2019
Social:

About American Supreme Roofing

American Supreme Roofing welcomes you. We are a new roofing generation company, that is family owned and operated revolutionizing the roofing industry with modern high quality roofing solutions. Although this is a new generation our team and crew members have over 30yrs of experience in this industry. Our main office is located in Santa Ana, CA, 92704, but we serve all of Orange County. With American Supreme Roofing we prioritize your safety and satisfaction above all.

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Licensing

California State Contractors License Board

Verified License

License Number: 1059373
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Hermilo Vazquez (Officer)

Lucila Vazquez (Officer)

Vicente Vazquez (RMO)

Other Categories:

Gutter and Downspout Cleaning Services

Gutters and Downspouts Contractor

Reputation Report

American Supreme Roofing

Complaints and Resolutions

Other Information