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Anderson Pool & Spa

Member | 498 inquiries |
Swimming Pool Contractor

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9617 8th Street
Rancho Cucamonga, CA 91730 | Get Directions

(909) 476-0055

http://www.andersonpoolandspa....

Monday - Saturday: 9am - 5pm Sunday: 10am - 3pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 08/31/1994
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 3/4/2015 craig d.

Completely Satisfied

Anderson replastered my 30 year old pool and spa in Mission Viejo, CA, February 2105. Work completed in 6 days. I am completely satisfied with Anderson's process and work product. I give my highest recommendation!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Anderson Pool & Spa closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Anderson Pool & Spa provide is a licensed contractor specializing in swimming pool services for new construction and repair, as well as pool and spa maintenance services.

Primary Contact:	Hiten (Mike) Dholakia (President/CEO)
Business Started:	1/1/1985
Social:

About Anderson Pool & Spa

Anderson Pool & Spa opened in 1991 in Pomona, California and since has grown to be much more than just a store. Today our business has grown to encompass the following services: pool maintenance, new construction, repair, remodel and plaster. We have a second property located in Rancho Cucamonga dedicated to housing all equipment ensuring we are able to give the best prices to our customers.

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Licensing

California State Contractors License Board

Verified License

License Number: 796500
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

JM Pool & Spa, Inc.

Anderson Pool and Spa

Websites:
There are no additional web sites.

Contacts:

Customer Service

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